Most questions can be answered by reading some of the suggestions below.

As much as we love hearing from our members, due to the volume of mail we receive,
we appreciate you reading below to see if your answer is on this page.

Plus, you will get an immediate answer, where it may take us a few days to reply to your email.
Technical Support Questions
  • Help uploading pictures (email your picture to us with your user id)
  • Difficulty viewing pages (make sure you have the most recent version of your browser)
  • Problems with your browser (see above)
  • Troubles accessing the site (make sure your browser is set to allow cookies)
  • User name and password: (To check your user name and password: go to Member Login and enter your email address under "Lost User Name or Password?")
Billing Questions
  • Questions about your credit card statement
  • General questions about billing
  • Help canceling your subscription
Support & Success Stories
  • To share a testimonial or success story
  • If you'd like to submit an article for the News and Inspiration page. We like to support our members!
  • If you have any complaints about any members on the site (please also use the "Report a Member" feature on a member's profile). We are vigilant about anyone not using our site with the purest intentions!
  • If you have suggestions about the functionality of the site.
Affiliate, Joint Venture & Advertising Questions
  • To learn about affiliate advertising
  • To offer special advertising opportunities
  • To speak with the owners of the site
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